The Pivot Process

When a loss to your property occurs, the requirements of your insurance policy must be met, which can be a lengthy and complicated process.

Step 1: Consultation


Once you’ve contacted Pivot Adjusters for a free claim evaluation, we will:

  • Review your claim and insurance policy
  • Schedule an initial inspection to look at the damage with you
  • Explain our fee structure
  • Answer any questions you have

Step 2: Investigation


If you decide to move forward with Pivot Adjusters, we will:

  • Analyze your policy as it relates to your loss.
  • Determine your coverage, limits and exclusions.
  • Uncover any contradictions or red flags.

(Remember, our initial consultation and inspection are free. There is no obligation.)

Step 3: Documentation


At this stage we will develop:

  • Construction estimates
  • A detailed inventory of contents that were lost or damaged
  • An analysis of interruption to your business (if applicable)
  • Any other technical and supporting documentation

Step 4: Approval


Once the loss has been documented, we:

  • Thoroughly review the documents with you
  • Get your final approval
  • Submit the claim to your insurance provider

Step 5: Negotiations & Settlement


Once the claim is submitted, we will:

  • Expedite the claim with your insurance company and make any needed clarifications
  • Handle negotiations with your insurance company and keep you notified as they proceed
  • Make sure you receive any and all payments ASAP

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